RoG® Master & Speeder GPS kit after-sales service and warranties

In the demanding world of hunting, every detail matters. That's why today we're delving into the heart of the RoG® Master & Speeder GPS kit. Beyond its performance in the field, this kit comes with an after-sales service (SAV) and warranties that reflect our commitment to your passion. Discover how our responsive after-sales service and the solid 2-year warranty provide invaluable peace of mind during your hunting adventures. Get ready to dive into a world where technical excellence is accompanied by unwavering support, so that every moment of your hunt is memorable and worry-free.


RoG® Master & Speeder GPS kit after-sales service and warranties


SIM subscription and international coverage

The SIM subscription at the core of the RoG® Master & Speeder GPS kit is a key component to ensure seamless connectivity during your hunting expeditions. A crucial question arises: is this subscription included in the kit price? Well, unlike a standard inclusion, the SIM card plan is managed in collaboration with an external operator, allowing for total customization. A preferential offer is of course presented to you at the time of purchase to benefit from RoG® Hunting multi-operator M2M SIM cards tailored to your collars and GPS units, while keeping control over the plan management.

A common question also concerns the use of an existing SIM subscription for smartphones. While your phone plan is vital for using the tracking app via internet data, it does not cover the collars or remote, as each of these elements requires its own 4G SIM card for optimal connectivity. RoG® has therefore negotiated special rates with operators to ensure plans tailored to your needs. Thus, each device remains connected individually, ensuring an uninterrupted tracking experience.

Choosing the right SIM card plan is crucial. You have the choice between an annual plan of 50 MB for €30 incl. VAT and a 100 MB plan for €42 incl. VAT. This selection perfectly aligns with RoG®'s personalized approach to hunting. Flexibility is key: start with a plan and adapt it to your needs. Each SIM card is managed independently, knowing that if you have multiple SIM cards within the same account, you can transfer unused credit from one card to another!

The RoG® SIM card offer therefore allows you total control over your consumption. For obvious savings, choose the 100 MB plan, which is more advantageous with twice the data for a slightly higher cost. The initial offer of multi-operator M2M SIM cards covers all of Europe. For international use, request specific "World" cards from your retailer. The SIM subscription of the RoG® Master & Speeder GPS is designed to provide tailored connectivity to hunters. It's a key element in ensuring constant tracking of your dogs, wherever your passion takes you!


Compatibility and Worldwide Delivery

The question of compatibility of RoG® FR GPS with European versions is frequently raised. Each European country has its own VHF frequency regulations, which can make foreign versions incompatible with French models. To avoid any confusion and ensure compliance with national standards, it is strongly recommended to source GPS collars directly from RoG® Hunting and its retailers. This approach ensures a perfect fit with local regulations and a seamless tracking experience in French territory.

The global reach of RoG® products is also evident through the delivery service. The legitimate question of international delivery receives an affirmative answer. Regardless of your place of residence, whether it's France, Canada, the United States, the United Kingdom, Australia, Japan, Russia, or elsewhere, we are committed to serving you across 5 continents. For France, delivery is even free. If you are located outside of France, a modest contribution of 24.90 EUR covers the international delivery costs provided by DHL.

The compatibility of the RoG® Master & Speeder GPS kit transcends borders. This versatile system presents no major restrictions on its use in different countries. Operating on authorized frequencies, the VHF mode is compatible everywhere, thus ensuring robust and reliable connectivity. The GSM mode, essential for extended tracking, is supported by a multi-operator M2M card provided by our connected objects partners. This card, available separately, ensures European or global coverage, to be requested from your local retailer or online.


After-Sales Service and Localization

The reliability of a GPS tracking equipment also relies on the after-sales support and associated warranties. At PeelaGreen®, we commit with the RoG® distributor to provide quality after-sales service, localized in France for a quick and efficient response. Our dedicated team is at your disposal six days a week, ready to answer your questions and resolve any potential issues. We understand the importance of responsive assistance in the hunting field, where time is often crucial. That's why we strive to handle your requests within a maximum of 48 hours.

In case of issues with your GPS kit or accessories, contact us directly at boutique@peelagreen.fr. We will guide you through the process. You can therefore hunt with peace of mind, knowing that your investment is protected. The warranty of the RoG® Master & Speeder GPS kit extends over a 2-year period, covering a wide range of scenarios. This assurance reflects the manufacturing quality, durability of the equipment, and the confidence we place in this product. RoG® is committed to keeping your equipment in perfect working condition, allowing you to fully enjoy your hunting adventures worry-free.

We understand that the needs of hunters vary and that some may consider upgrading their equipment. While we do not offer a formal trade-in for used GPS collars, we provide a practical alternative. On our website, you will find a dedicated page where you can post ads to sell or buy used GPS equipment in good condition. This platform enables hunters to find solutions to optimize their equipment and participate in the RoG® community while benefiting from affordable and reliable options.

Furthermore, a wide range of accessories to optimize or replace parts of your RoG GPS kit is available in our GPS collar & accessories collection. You will find everything you need to add an LCD screen to your RoG® Master unit, or to replace the worn GPS tag of your RoG® Speeder and mini GPS collars, and other repair kitsAll these elements testify to our commitment to offer an exceptional hunting experience, supported by attentive customer service and concrete warranties. At PeelaGreen®, we understand that hunting is more than just an activity; it's a passion that deserves the best tools and quality support.


Your Hunter's Serenity, Our Commitment!

At the heart of your passion for hunting, the RoG® Master & Speeder GPS kit stands out not only for its cutting-edge features, but also for the assurance of comprehensive tracking. With the availability of multi-operator "Europe" or "International" SIM cards at competitive prices, and our dedicated customer service based in France, ready to address your questions and concerns, you are in good hands! Moreover, the 2-year warranty provides you with renewed confidence every time you head out, no matter which country you pursue your game in. Hunt with peace of mind, knowing that RoG® is there to support you every step of the way.


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